ClickHelp Review: The Best & Trusted Online Documentation Tool

If you are looking for a trusted and best online documentation tool then you are at right page. Today here we are going to review the best online documentation tool named ClickHelp.

What is ClickHelp?

ClickHelp is an online documentation and authoring tool that enables users to create all sorts of documents and manuals for online and offline consumption, including FAQs, tutorials, knowledge bases, and more. This platform is totally browser-based, hosted in the cloud, and highly flexible.

Whether you are working on online and printed documentation ranging from PDF docs, context help, policies to procedures, ClickHelp gives you all the tools you need to kickstart everything in minutes. It works well on both Mac and Microsoft Windows operating systems and runs smoothly on popular browsers such as Google Chrome, Firefox, Safari, and Internet Explorer.

Overview of ClickHelp Benefits

ClickHelp is a very user-friendly authoring platform that doesn’t impede or hamper your work with a steep learning curve. Right off the bat, you can easily get acquainted with the system and utilize it fully to meet your authoring and documentation needs.

Built to be versatile and quickly address changing requirements and demands, ClickHelp is an ideal for small companies that are looking to grow as it is scalable and comes packed with features to meet the needs of companies and organizations that employ multiple authors and departments.

With ClickHelp, you never have to worry about managing multiple versions of a Word document, thanks to the system’s Variables, Conditional Content and Publish Configurations. These functionalities make it easy for your get varying content for each of your output formats, simplifying the whole process and saving you time.

ClickHelp eliminates the need to implement complicated structured authoring approaches to implement single-sourcing. The software lets you enjoy single sourcing and fully take advantage of the WYSIWYG and HTML source authoring it offers.

Overview of ClickHelp Features

  • Checklist
  • Overview
  • Integrations
  • Single-Sourcing
  • Content Management
  • Teamwork and Project Management
  • Cloud Authoring
  • Customer Feedback
  • Search Engine Friendly

What Problems Will ClickHelp Solve?

1. With ClickHelp, companies are able to create an online documentation site easily and start publishing content for the end users to be able to easily find the answers online (through the company website, or through Google).

2. ClickHelp provides fast and easy access configuration for your online documentation. This allows you to create groups of readers and manage access for several different groups in the fastest and easiest easy way – just select the docs available to each group and combine this with a per-user access configuration.

3. ClickHelp simplifies the way you make changes to the published content – just log in as an author, open the topic, and fix the things you need.

Final Recommendation:

With all of this in mind, let’s get down to the big question: “Would we recommend it?”
And the answer to this is a resounding and absolute “YES”. ClickHelp is a value-oriented, transparent, and highly-reputable service for any business or influencer trying to find ClickHelp’s secure and trusted online documentation tool.
If you’re looking to spread awareness for your brand by using a trusted Online documentation tool, ClickHelp will do the trick nicely.
We also definitely recommend ClickHelp to anyone who is looking for a simple, great online documentation tool.


For any of our readers who skipped straight to the bottom of this review to get a TL;DR, look no further. You can also take this section as a quick summary of ClickHelp’s service quality across its most important components.
Here’s how ClickHelp scored:
Features: ★★★★★ (5/5 stars)
Safety / Security: ★★★★★ (5/5 stars)
Ease of Use: ★★★★★ (5/5 stars)
Price: ★★★★★ (5/5 stars)
Support: ★★★★★ (5/5 stars)
Growth: ★★★★★ (5/5 stars)
Final Score: ★★★★★ (5/5 stars)

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